What kind of support do I get with Grow?

As a self-service platform, Grow is designed to have an intuitive, user-friendly interface. This ensures that you can design and manage your program independently, easily, and efficiently. Here's what you can expect:

Knowledge Base: This platform provides a wealth of information, tutorials, and step-by-step guides to help you navigate through the platform.

Access to TradeDoubler's Affiliate Network: Grow gives you the advantage of TradeDoubler's two decades in the industry. This includes access to the vast network of affiliates they've cultivated over the years.

Seamless Integration Tools: Setting up is a breeze with our integration tools. From plug-ins to instructions on setting up tracking, we ensure your ad content integrates affiliate links seamlessly.

Automated Processes: With Grow, we've streamlined and automated many processes. This includes billing, affiliate activity monitoring, and reporting tools. This means you have more time to focus on strategy and less on the nitty-gritty.

Full Control: It's your program, and you're in the driver's seat. From accepting affiliates and transactions to managing ad content, you have full control.

According to your subscription tier, you're entitled to varying levels of support:

Start: Access to email support with a response time of 48 hours.
Walk: Enjoy expedited email support with a response time of 24 hours.
Run: Unlock the privilege of telephone support.

If you're interested in additional services or have other requirements, we also offer a range of support packages priced as one-off services. Please get in touch with us for more details.